Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

Friday, March 14, 2008

Spluh

So I haven't posted for a long time. A looooong time. Ages. As my readers know, Ben & I have moved. We are now living in Minnetonka, renting an apartment while we wait for our house in Rochester to sell. One of the most frustrating things about the apartment is that the bathroom has too many doors. Sounds weird, but trust me - there are too many.

Also annoying: The fridge has about two dozen little egg holders in the door. I've seen fridge's with them before, and never realized how useless they are until I'd gotten used to having functional space in the door.



In the history of refrigeration, nobody has EVER used those things. Who came up with that idea? Eggs are sold in containers. Why would I take them out of that container and put them in these stupid little cups? WTF?

Wednesday, January 30, 2008

Your dog drinks out of the toilet - why can't you?

Orange County, California is setting up a facility to recycle sewage as drinking water. "Toilet-to-tap" sounds gross, but this actually happens in nature already. Treated effluent typically is released to places where it re-enters the global hydrological cycle, either through evaporation, percolation into groundwater storage, or returning to rivers and lakes. In many cases the water that comes out of sewage treatment plants is cleaner than the bodies of water it enters. The OC facility is not going to take freshly treated water and pump it right back into drinking water supplies, though. The output of the plant will be put into area riverbeds where it will infiltrate to the groundwater and join the existing sources of drinking water. The cycle will take, at the very least, several months if not years to complete, so sewage that enters the plant now isn't going to be coming to a faucet near you for quite a while.

Tuesday, November 27, 2007

Orientatatation

When it comes to vernacular speech, I try to be pretty forgiving, but I still have some pet peeves - those things that really grind my gears for no good reason.

"Orientate" is one of those. Now have it come out of a loud-mouthed know-it-all grad student who likes to make sure the entire room knows how smart he is about transit development, and the grinding goes into high gear. "It's all automobile-orientated development." Blah blah blah shut up. Now cue the non-trad-grad who has loud conversations on her cell phone two seats away. I'm waiting for Mr. "That's an invasion of my privacy! I'm a single-issue voter!" to add his buck and a half. At least I've commandeered both of these outlets so that annoying kid who can't sort his digital photo collection during the lecture. Try as I might, it's really hard to focus on the professor when theres a constant flickering motion at the corner of my vision.

Monday, November 19, 2007

Remind me again why I hate Windows

No thanks, my lappy is doing so on a regular basis.

Saturday, November 17, 2007

Blogwhore?

Mel and I wonder if there's a word for "one who attempts to get mentioned in others' blogs so that they can mention those references in their own blog." Any suggestions?

UPDATE: I just realized that I forgot to include the link that makes the whole thing pointful. Cuz that was me, with the question and stuff.

Tuesday, November 06, 2007

Postcard from Bizarro World

Hi all, having a great time. Installed MS Office 2007, and am loving it! The new interface is quite a bit different, but pretty intuitive and (gasp!) easy to use. If Vista is this much better than XP, they may give Apple a run for their money. Word to your mother!
XOXO
B

Sunday, November 04, 2007

First blog with the new lappy

My first entry from the new lappy, whom I've dubbed "Smurfette."

Time for a rant: So I'm looking at maybe upgrading from Adobe Creative Suite 2 (hereafter referred to as "CS2") to CS3. CS3 has some spiffy new featureness and functionality, but of course it's pricey. There are actually a variety of CS3 packages available that combine different programs for different user groups. There's a "Design" package, a "Web" package, and a "Production" package, and each is available in both "Standard" and "Premium" editions. The Premium edition adds a couple extra bells/whistles. If you want to go whole hog, you can also splurge for the "Master Collection," which bundles pretty much everything. After looking through the options, I determined that my needs are perfectly met by the Design Standard package. It's got precisely what I need - nothing more, nothing less.

So, I should upgrade, rather than pay for the whole package, right? Of course! Saves money, etc etc. Hmm. According to the site, regular retail for the full version is $1200, and the upgrade is $400. Ahh, but I'm a student, and can get the education pricing. Let's see... full version, $400, and upgrade ... huh. I don't see a price for the upgrade. I look around some more, and find nothing, so I decide to call customer service and find out if they have an education discount for the upgrade.

Note: The following transcript is paraphrased, and heavily expurgated in the interest of me not typing 14 minutes worth of boring crap.

*RING* Thank you for calling Adobe blah blah words. Your call will be answered something something. *RING* *RING*
Customer Service Rep [with strong Indian accent]: Hello, thank you for calling Adobe Customer Service, my name is Victor, may I have your customer number?
Me: I don't have a customer number, I'm just calling to ask a question about pricing.
Victor: Okay, and how can I help you?
Me: Right now I have the education version of Creative Suite 2, and I'm interested in upgrading to CS3. I'm wondering if there's an education discount for the upgrade.
Victor: Okay, before I can answer this, I need to create a record for you, so I will be creating a record now, okay?
[I give him my name, address, email address, DOB, SSN, TLA, IBM, LOL, and most recent sperm count. This requires me repeating a lot of things, and spelling out "3rd". Seriously. Then he gives me a customer number. I've been numerated! At last!]
Victor: Okay, and what can I help you with today sir?
Me: [repeats request, provides additional info such as: operating system, exact product I'm looking at (CS3 Design Standard), mother's maiden name, and US citizenship status.]
Victor: Okay, I am understanding that you have Creative Suite 2 Premium on Windows XP ... (he basically repeats back to me everything that I told him - I've noticed these Indian customer service reps do that - which is probably a good thing, because it verifies that he got the information right, but it's kind of annoying after the 2nd time.)
Me: Yes, and I want to know if there's a discount for educational purchases on the upgrade.
Victor: Okay, while I do research for this, I will put you on hold, okay? Please be on the line.
Me: (holding)
Victor: Okay, sir, I can give you good news, you want to upgrade [blah blah], and you can do that. So, is there anything else I can help you with today?
Me: I was wondering about the pricing --
Victor: Okay, the pricing for the upgrade is dollar three hundred ninety-nine, and for the full version it is dollar one thousand one hundred ninety-nine.
Me: Right, but is there an education discount on the upgrade?
Victor: I do not know that information, but I can transfer you to the sales where they would be the best place to give you that information. So please be on the line.
Me: (holding)
Sales guy (obviously American): Thank you for calling Adobe Sales, my name is Noah. Do you have a customer number?
Me: Yes I do. (tells him number)
Noah: And what can I do for you today?
Me: I currently have Creative Suite 2, which I bought through the university where I'm a student right now, and I am thinking about upgrading to CS3. And I see that the regular price for the upgrade is $399, and the educational pricing for the full product is also $399.
Noah with a bit of a chuckle: (says something about how silly that seems)
Me: I was wondering if there's an educational discount for the upgrade.
Noah: Unfortunately, we don't offer education pricing for the upgrade.
Me: Okay, that's all I needed to know. Thanks.
Noah: Thank you for calling Adobe, have a nice day.

So basically, in four seconds, the American guy was able to answer the question I couldn't get resolved in 14 minutes with the other guy.

My experience with Lenovo customer service was pretty much the same: Talk to someone in India for several minutes, get nowhere, get transferred to someone in the U.S., problems solved almost immediately. Also, there is a pattern of customer service being based in India, and sales being in the U.S. I guess this is because once they've got your money, you're screwed, and have to take whatever crappy service they dish out. But when you're a prospective customer, they want to give you an actual good experience with the company, so they have you deal with Americans. Jerks.

Wednesday, October 31, 2007

Bureaucratic asshattery, part XIV

So peeved right now, just HAVE to post or brain will a splode.

I came in this a.m. to work in the computer lab, cuz I have a review this afternoon and need to get stuff finished. Lab should open at 8. Not for the first time, it didn't. I waited. About 8:05, I asked the other kid standing around if he was waiting for the lab too, & he said yes, so I went to the office of our Director of Technology to tell him.

His reaction: "Jenny must be running late." (I almost thought he was going to tell me to just go wait for her, but then he got out of his chair.)
Me: "This has happened before..."
Him: "Yes, but the lab has also opened early before. People have lives." (I don't remember his exact phrasing, but his overall tone was pretty dismissive.
Me: "Well, I have a life too, and work that needs to get done."

What annoyed me so much about this was his dismissive tone, and the apparent attitude that when they say the lab opens at 8 am, what they really mean is an average of 8 am. They need to clarify that, I think. Also, I'm pretty sure that if you worked in a real job, Jenny, "having a life" wouldn't cut it as a reason for repeated tardiness.

Monday, October 29, 2007

Worst. Directions. Ever. (Graphics edition!)

In preparation for my new lappy, I'm checking out the bargain-priced Micro$~1 software available through the U. On the main page of the University Computer Services web site, I noticed the link "Where can I park at UCS?" The graphic they've put together to point out their parking spaces is hilarious. (I'll post it here, since who knows if it'll disappear after word gets around that the Lady with a Hat, Arbiter of eQuality, has dissed them.)

Thursday, October 25, 2007

Hey! Are you listening to me?

Ever wonder if you're a boring/annoying person? Friend Mary points out this new technology targeted at autistic folk, but sure to be a boon for those of us suffering our own personal insecurities &c. I know one of my classmates could definitely do with some kind of feedback regarding her annoyance factor. On the other hand, about 80% of the time that I'm boring or irritating, I'm aware of it and ignore it, so this might not help me.

My fave line is: "When presented with fresh video clips, the software gets people's emotions right 90 per cent of the time when the clips are of actors, and 64 per cent of the time on footage of ordinary people."

What this tells me is that ordinary people are not adequately expressing their emotions, and that we need more training in how to do so in standardized ways.

At long, long last

I got an email from the Lenovo indicating that my new lappy is in transit. It has left Shenzen, China. However, after viewing the shipment history for the jump drive that I received in reverse temporal order, I am hesitant to claim victory yet.

9/27 Billing info received
9/27 Departure scan; Shenzen, CN
9/27 Hub scan; Guangzhou, CN
9/27 "THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL"; Louisville, KY, US
9/28 Departure scan; Guangzhou, CN
9/28 Arrival/Departure scans; Incheon, KR
9/28 Arrival scan; Anchorage, AK, US
9/29 Departure scan; Anchorage, AK, US
10/2 "THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL / BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE," then: Import and Departure scans; Louisville, KY, US
10/2 Arrival/Departure scans; Minneapolis, MN, US
10/2 Arrival scan; Eagan, MN, US
10/3 Departure scan; Eagan, MN, US
10/3 Arrival, attempted delivery; Rochester, MN, US
10/4 2nd attempt; Rochester, MN, US
10/5 Successful delivery; Rochester, MN, US

I wonder if I should have specified something like, "Deliver after 4pm to avoid those annoying failed attempts." Ah well. I've waited this long, I can wait an extra couple days.

Wednesday, October 24, 2007

Tech update update

Bizarre news on the wireless network in our studio. The hub they installed has improved signal strength and connectivity on the whole, but only when it isn't plugged in.

Thursday, October 18, 2007

Time-displacement shipping

I just got a note from Lenovo, the horrible company that I will never again order a product from, regarding my order. I ordered a laptop and, since the discount was good, a 2GB jump drive as well. I received the jump drive about two weeks ago, but last week noticed that its estimated shipping date was bumped back to 10/25 or something like that. The laptop, meanwhile, was pushed back to 10/29. There's been no update to the invoice since then.

The subject line of this morning's email is "Electronic Receipt for Invoice 6371498 -- shipped on 10/17/2007." I'm thinking, "Sweet! Finally they shipped the damn laptop."

Upon opening the note, however, I found that no, the item that was shipped yesterday was my jump drive. The one that is currently plugged in to this computer. Yeah, that one. It'll arrive in roughly 4 days via UPS. Well, 4 days or negative 2 weeks. Whichever.

Oh, wait:

It looks like it was delivered on the 5th. It's nice that Lenovo finally got me a tracking number for something I've had in my possession for two weeks. I wonder what happens if I click that "Quantum View" tab, and if that has anything to do with the temporal discrepancy.

I'm feeling a strong urge to cancel the order now just out of spite. At the very least I should call and bitch at them some more. But then I might get stuck on another committee.

Tech update

We have a wireless hub in our studio! WOOT!
Also, a few minutes ago the "mean girl" who's in charge of the computer lab came down here & replaced the 4 missing mice in this lab! WOOT!

Wednesday, October 17, 2007

Long time no post

I've gotten razzed by a lurker recently about not posting for nearly 2 weeks, so I figured it's time to drop a quick update.

In the past couple of weeks, I've changed my capstone project twice (and then changed it back). I've also bitched to administration at the departmental, college, and university levels, as well as to a handful of related organizations (the Council of Graduate Students (COGS), the Graduate and Professional Student Association (GAPSA), the Board of Regents) about unresolved issues in my department and the College of Design (CDes). The Dean of the college tried to cow me by invoking the abstraction of "the profession," and it was insinuated that I was "not going to be anyone's favorite person." Those responses, I think, are rooted in a misapprehension of my intentions. I'm not interested in these people being my friends - I'm interested in them doing their jobs.

Yesterday (Tues) I had a meeting with the Dean and the Director of Technology for CDes. My Director of Graduate Studies (DGS) was also there, as was one other LA student. The outcome? Well, the wireless situation in our studio will be resolved by the College at its own expense, since the organization that manages the campus network doesn't give a flying shit about students, and isn't interested in doing anything to provide service prior to upgrading the entire campus network. Nice, that. I wish I could just defer my coursework for several months too. I believe the word "assclowns" is appropriate here.

A huge issue in our department (and somewhat at the college level as well) is the poor dissemination of information from administration to students. Obviously, it's a two-way street - they need to make info available, and we need to take responsibility for accessing the info. The problem is that there is no clearly defined route for information dispersal. Amongst their methods are such elements as: a blog that I can't find, dozens of emails about everything from internships in Florida to guest speakers, signs posted in the computer lab indicating which printers are currently unavailable, the CDes lab web site, bulletin boards, and student mailboxes. My proposal was that each studio have a "studio rep" who meets with their department head on a regular basis (LA already has this - can guess who the rep is for my studio?), and that that person not only brings up concerns from studio ("the trash doesn't get emptied," and "mice ate my project") but also receives information from the department head and disperses it to their studio-mates. It gives that person more responsibility, but I think it's a good compromise.

And as a person who loves responsibility, I am happy to take on that in addition to now being our department's rep to the COGS and our newly-appointed student rep to the University's technology committee. Yeah, I got that one too. The COGS thing shouldn't be too bad - a couple hours once a month for a meeting that includes free food. The technology committee thing? Who knows - but looks good on a resume, right? "Please give me a job. I like to bitch about stuff and then get put on committees."

Is there a word that describes the experience or sensation of becoming what you most despise, or for the fear of becoming that thing?

Thursday, October 04, 2007

How a breast becomes a law ...

bill becomes a nipple... legislation.

The Strib has a little "Have you heard?" box on the front of each day's paper, with snippets of recent news items. Today, the 2nd one reads, "Ohio state Rep. Matthew Barrett was giving a high school civics lesson when his memory stick revealed the image of a topless woman instead of his presentation on how a bill becomes law." Maybe he was going to be giving a presentation in Ms. Gymcoach's health class later that day, and just got them mixed up?

It doesn't tell us whether he's a Rebulitard or a Dummycrap - any guesses? The way these things usually go, I'm inclined to guess his name is followed by an (R), but really, it could go either way.... let's find out!

[Muzak version of the Rolling Stones' It's Only Rock 'N' Roll (But I Like It) plays while I search for more info]

The AP has a story that indicates (1) he's a Democrat and (2) (here's the real surprise) he has "no idea where these [images] came from." Of course he doesn't. How could he know what's on a portable memory device that contains a presentation he's going to give to a class of high school kids?

The obvious lesson here is that you should never accept gifts from legislative liaison from the state Library of Ohio.

Monday, September 24, 2007

Random silliness and other updates

My lappy died last week. It's still under warranty for a few more months, but blah blah words, I'm replacing it. We'll ship it in & see if they can fix it, & if so, then Ben has a lappy too. Yay! The sad part is that despite my vehement exhortations that I would never buy another Windows box, I can't afford right now to (a) buy a Mac and (b) buy Mac versions of the software I need for school. So I'm trapped in Windows land again. This makes me grrr. But so what? How does this affect you, the reader? I'll have limited access to the Internets until my new lappy arrives, and so will not post as often. The result is that you will need to find another way to spend your hard-earned Internets time.

Random fun notes:
An issue of the Minnesota Daily last week included a story about a first-year student (18 or 19 yrs old) who last spring (1) went to a party, (2) was served alcohol by a 20-year-old student, (3) become very intoxicated (0.31% blood-alcohol level), (4) left the party, and (5) fell to his death from a parking structure. All tragic & shit, but my favorite part is the end of the story, where the UMPD's chief is quoted as saying, "A death like this can have life-changing effects."

In today's Daily, a front page story about sports injuries includes this gem from Jennifer Kearns, associate director of NCAA public relations: "It could be a temporary condition or it could be, in some cases, a permanent condition." Really. It could be either one of those. So, y'know.

Wednesday, September 19, 2007

Bizarro world

I just looked at Lady With A Hat in Internet Exploder. It hurts me to say this, but I actually like the appearance better in IE than in Firefox. There's just something about the way the font is rendered that is nicer. Here's a visual, to save you the trouble of loading the page in both browsers.

Firefox:


Interxploder:


odds 'ñ' ends

...Today on the campus shuttle I saw something that I'm still trying to process. A fairly heavy person of indeterminate sex (probably female, so I'll use the feminine pronouns, but I'm not certain) stepped onto the bus. Her hair was buzzed on the sides, and the top was short - between 1 & 2 inches - and bleached to a yellower shade of blond. She might have been pierced, but if so it was only moderate. Maybe a nose ring or something - nothing outrageous. To complete this picture, dress her in standard college student garb - jeans, t-shirts in layers, sneakers. Make the t-shirt Coke-red with the words "Chick magnet" in black, accompanied by a cartoon drawing of a bespectacled, scrawny nerd, shirtless and flexing. I still don't know what it means. It may well keep me awake for a night or two.

...[I can't remember this item... if I do, I'll write it down so I can share it later.]

...From Heloise, she of the Helpful Hint, two tidbits (from the Strib, 9/17/07):

Plastic Grocery Bags
Dear Heloise:
Please let your readers know that plastic grocery bags can be used at inner-city churches that have food pantries and clothing for the needy. I also take my bags to area nursing-home residents. SUE, via e-mail
For what? So they can tie one over their head and end their suffering? Or maybe the eccentric ones like to store things like their toenail clippings and feces.

Sound off
Dear Heloise
: I refuse to use the "self checkouts" in grocery stores! Why should I pay the same price for my groceries, doing all the work myself, as the next person, who gets service? Give me at least 10 percent off my total grocery bill, and I might think about doing it myself. I know I am not the only one who thinks this way. BOB in Texas
Well, Bob, I'm not sure what to do with your helpful hint, but here's a couple of other things that might get you riled up: The newspaper used to cost a penny, and you still had change to buy a phosphate at the local malt shop! Plus, young people use curse words! And the whippersnappers have the gall to congregate in public places! When I was your age, computers used punch cards! You don't even know what those are!